Returns & Exchanges
At 21 Draw, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items in their original packaging. If your purchase isn't a perfect fit, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items with all original tags attached.
Ship It Back
Drop off your package at any authorized carrier location and keep your tracking receipt for peace of mind while it travels back to our warehouse.
Receive Your Refund
After our team inspects the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing